Last updated: 2025-12-20
We offer secure checkout on youlumistore.com. Available payment options may vary by country/region, device, and browser. The final payment methods available for your order will always be shown at checkout.
1) Accepted payment methods
- PayPal (PayPal account, and card checkout where available)
- Credit / Debit Cards (availability may vary): Visa, Mastercard, American Express, Discover, JCB, Diners Club
- Apple Pay (supported devices/browsers only; eligible cards required)
2) Currency, taxes & bank fees
Your order will be charged in the currency shown at checkout. Your bank or card issuer may apply a currency conversion rate and/or a foreign transaction fee. Taxes, if applicable, are calculated at checkout.
3) Payment security
Our store is hosted on Shopify. Payments are processed by Shopify and/or authorized payment providers. We do not store your full card number on our servers. Card payments are protected by industry-standard security measures (e.g., PCI-DSS).
4) Authorization holds (important)
In some cases, your bank may place a temporary authorization hold (pending charge) when you place an order. This is not a completed charge and typically releases automatically depending on your bank’s policies.
5) How to pay with PayPal (quick guide)
- Select PayPal at checkout.
- You will be redirected to PayPal to log in, or choose card payment (if available).
- Confirm payment and you will return to our site to see your order confirmation.
6) Payment failed? Try this
- Double-check your billing details (name, address, ZIP/postal code).
- Confirm sufficient funds and that your card is enabled for online/international purchases.
- Try another payment method (PayPal vs. card), or try again later.
- If prompted, complete additional verification (e.g., 3D Secure).
7) Order verification & fraud prevention
For security reasons, we may cancel orders flagged by fraud-prevention checks or request additional verification before shipment. If we need more information, we will contact you using the email provided at checkout.
8) Refunds
Approved refunds are issued to the original payment method. Processing time is typically 3–5 business days, but banks/card issuers may take additional time to post the refund. For details, please refer to our Return & Refund Policy.
9) Contact us
If you have any questions about payments, please contact us at sales@youlumi.com.
